Friends & Family Test

Thank you for recently visiting our Surgery. We would like a few moments of your time to help us improve our quality of care. For this we ask that you fill out the questionnaire below which is called the Friends and Family Test.

The Friends and Family Test has been created to provide services with the ability to identify the areas that service users feel that need improvement as well as recognising good practice in the quality of care provided to NHS patients and service users. By asking service users if they would recommend the service to their friends and family, it allows services to capture the level of care that they are providing and how they can aim to improve it. The test has been put into place to ensure the NHS remains vigilant to ensure that patients are not subjected to poor quality of care in the future.

For further information regarding the Friends and Family Test, please download the leaflet.


Friends & Family Test Form

We would like you to think about your experience in the Surgery during this visit. Please DO NOT include any personal identifiable details about yourself or any other person.

All responses are anonymous and confidential.

Friends and Family Test
Overall, how was your experience of our service?
Thinking about your recent appointment with Chancery Lane Surgery overall, how was your experience of our service?

Thank you for sharing your feedback.

Please see here for our test results