Access my Medical Records

How do I get a copy of my health (medical) records?

A request for information from health (medical) records has to be made with the organisation that holds your health records – the data controller. For example, your GP practice, optician or dentist.

For hospital health records, contact the records manager or patient services manager at the relevant hospital trust. You can find a list of hospital trusts on the NHS website.

GP health records for un-registered or deceased individuals

NHS England is only the data controller for GP health records where an individual is currently not registered with a GP or is deceased. These records are held by Primary Care Support England (PCSE) on behalf of NHS England.

To request access to GP health records in these circumstances please visit the PCSE website: pcse.england.nhs.uk/organisations/public/

How to get your GP record

Your GP record includes information like any conditions or allergies you have and any medicine you’re taking.

You can access your GP record and nominate someone you trust to access it too.

There are 3 main ways to get your GP record:

  • Using your NHS account – you can get your GP record by logging into your account using the NHS app or NHS website.

    First, you need to register for online services and prove who you are. You can do this when you create an account.

    You’ll need to ask your GP surgery for online access to your full record, or you’ll only see your medicines and allergies.

    To create and NHS account please follow the link: NHS App Online (service.nhs.uk)
  • Using other online services or apps – you might be able to use other GP online services and apps to get your GP record.

    First, you need to register for online services and prove who you are.

    You’ll need to ask your GP surgery for online access to your full record, or you’ll only see your medicines and allergies.

    Some services and apps are only available in certain areas. Ask your GP surgery which one you can use.

    Contact the online service or app you’re using, or your GP surgery, if you have any difficulties.
  • By speaking to your GP surgery – you can ask for your GP record at your GP surgery via written letter or email request.