Frequently Asked Questions

What is “extended access”?

Extended access is the term given to appointments with GPs or nurses outside of normal opening hours, which may include evenings or at weekends.

Extended access is about giving you the convenience and choice to have your appointment at a time that better suits you, or based on your particular needs.

Extended access appointments are delivered through “hubs”. This may mean you need to travel to a different practice than your own if you decide to book an extended access appointment.

Do all practices offer extended access?

It is important to understand that although your practice may offer extended access appointments, they may not necessarily be at your regular practice – you may need to travel to a different practice for the appointment.

Many practices are signed up to offer extended access to their patients. This does not mean the appointment will be at your practice, however. You may need to travel to a “hub” for an appointment outside of your practice hours.

How do I book an extended access appointment?

When you contact your practice to book an appointment, you will be given a choice based on your particular needs, and will need to make a choice that best suits you.

If you decide to book an extended access appointment, it will be booked at one of the hub locations below:

Nuneaton, Bedworth and North Warwickshire
We open on the extended access:
– Monday 6:30pm – 9:30pm
– Thursday 6:30pm – 9:30pm

And our extended hours are:
– Saturday 9am- 12:00pm
Chancery Lane Surgery Nuneaton, CV10 0PB

Will the extended access appointment be with my own doctor at my practice?

Extended access appointments are delivered from “hubs”. Not every practice is a hub location. If you accept an extended access appointment, you may have to travel to a different practice and see a different doctor.

My practice doesn’t offer extended access – what can I do?

Practices do not have to offer their patients extended access appointments, even via a hub. If your practice does not offer extended access appointments at all, we recommend you speak with your practice manager or GP to see what alternatives they may offer.

Equalities Impact Assessment

In order to ensure that no one is unfairly disadvantaged by our services, we have undertaken an Equalities Impact Assessment on the extended access services which you can view here for both for both Warwickshire North and Coventry and Rugby CCGs